Lean UX and agile – The one-two punch to quickly knock out great work!

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It’s probably because it’s something I do everyday. I don’t think much about it. Or, maybe, I don’t want to think much about it, because day in, day out, it’s where my focus is. However, I do think that it’s supremely important… I’m talking about integrating UX into agile.

UX simplicity is an iterative process

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When it comes to design, reducing something to its most basic parts is not just a design or aesthetic discipline, but it’s also the discipline of looking at what’s needed rather than trying to imbue the design with what you want.

The problem with “intuitive” design

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Over the years I’ve talked with many people about creating intuitive designs, making something user friendly, usable, even, in the contexts of websites, apps and products. However, the idea of ‘intuitive’ presupposes that one person is able to nail, completely, what is or is not intuitive without any user perspective. Sure, we can can make some basic deductions about a user experience or user expectations based on what we think we know about a user, but really the smallest bit of scrutiny given to the idea of making something intuitive, makes the entire idea fall apart.

Don’t lose your UX to edge cases

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Vital to any user experience are the use cases, but sometimes, it is possible to overthink the design, the product, the software, the website, etc… We’re natural born problem solvers, so when we get in that state of mind it’s easy to find a lot of problems that need solving. The problem here is that we can lose ourselves and our user focus in edge cases.

UX isn’t just for designers

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To non-designers user experience can a very abstract concept. We’re lucky to have this empathic perspective of walking a mile in somebody else’s use cases, but mostly, folks don’t get it. It’s kind of like trying to explain to your parents what you do as a user experience professional… ‘what the hell is that?’ They might say back to you… or they might just nod in feigned acknowledgement… Either way, just like having empathy for users, we need to have empathy for those folks who don’t understand what UX is all about.

What did you expect? Self-awareness in UX

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It’s hard not to get hung up on expectations. When something doesn’t go the way you want, or work the way you thought it should, it’s hard to be cognizant of this and step back. It’s hard for most people, and UX professionals are no different. Somehow, we have to make an appeal to our bigger selves to stop, have the presence of mind to observe what’s going on and then reflect on the expectations.

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